Return & Refund Policy
This policy describes how SK Services handles return and refund requests.
Requesting a return
Contact us at +91 98923 82014 before sending an item back. Provide your order number, the item, the reason for the request, and clear photos if the item arrived damaged or incorrect. We will confirm whether the return is authorized and provide return instructions.
Damaged, defective, or incorrect items
Please contact us promptly after delivery. We may request photos or other details to assess the issue. Depending on the circumstances and applicable law, we will explain available options such as replacement, repair, or refund.
Change of mind and condition of goods
If we accept a change-of-mind return, the item should generally be unused, complete, and returned with original packaging and accessories. Certain opened, used, personalized, hygiene-sensitive, or clearance products may be excluded where permitted by law and clearly disclosed before purchase. Do not return items without our instructions.
Refund processing
Once a returned item is received and inspected, we will notify you of the outcome. Approved refunds will normally be sent to the original payment method. The time for funds to appear depends on the payment provider or bank. If a refund is declined, we will explain the reason where appropriate.
Return shipping
For damaged, defective, or incorrectly supplied goods, contact us for instructions. Responsibility for return shipping and any restocking charges, if applicable, must be stated clearly in the order terms and may not override mandatory consumer protections.
Wholesale orders
Returns for bulk or business-to-business orders may be governed by the written quotation or sales agreement, subject to applicable law. Inspect deliveries promptly and report shortages or damage as soon as reasonably possible.
Legal rights
This policy does not reduce any mandatory rights available under applicable consumer law. To request help, contact SK Services at +91 98923 82014.